FAQ

How many devices am I allowed to connect to my ResNet port?

Only one device may be connected to a ResNet port at one time. Do not use hubs, routers, or any switches in a dorm room. See ResNet Restricted Network Devices.

What equipment do I need to connect to UCF's ResNet service?

The most important piece of equipment you will need is a standard (straight-through) Ethernet cable to connect the computer/device to wall jack. Any device you wish to connect to ResNet will need to be equipped with a 100Mb Ethernet interface. Most new computers will meet this requirement.

I can't find my building or room on the list. What do I do?

Click the Refresh button on the right. You will need to click Refresh again for each field (Bldg, Room, Wall).

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Is there wireless access in my room?

At this time, there are only a few residence halls that have wireless access in all the rooms. Many of the other halls have wireless in the common areas (e.g. courtyards). Check the current coverage.

I just got back from break, why can't I connect to the Internet?

Please check the following:

  • Did you sign on to ResNet and mark yourself back from break?

  • If you got a new computer, or had your computer repaired, the physical address will be different and needs to be registered. Learn more on the Registration page.

What is the speed of the ethernet network used by UCF's ResNet service?

All ResNet ports support 10/100Mb switched ethernet. In some rare cases, a computer may not be able to negotiate a 100Mb connection. In these rare cases the computer can be forced to run at 10Mb with no discernable impact to the user.

Are we allowed to run Peer-to-Peer (P2P) file sharing applications on ResNet?

No, the ResNet User Agreement clearly states that the use of P2P file sharing applications to distribute copyrighted materials is strictly prohibited. Furthermore, the use of P2P file sharing applications constitutes the establishment of a network server. All network servers must be registered and approved by the UCF Network Services as per University policy 2018, part II, section N. See Prohibited Software Policies.

Does ResNet allow me to play online games?

The ResNet AUP does not prohibit users from participating in online gaming services and the Network Services does not take any action to prevent the functionality of online games. However, some online games have difficulty communicating through the ResNet firewall and may not function properly on ResNet. The Network Services will not make accommodations to provide support for online games. If a particular title does not function, the user will need to seek support from the title's manufacturer.

What should I do if I have questions or problems with my ResNet connection?

Contact the UCF Service Desk by phone at 407-823-5117 or by email at servicedesk@ucf.edu.